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In-house Workshops

The LEGO® SERIOUS PLAY® workshop adopts a series of hands-on, minds-on learning activities. During the workshop, participants will be able to draw insights not only from themselves but also from others, reflect on their current situations, and apply in the context of work environments. As a side benefit, participants will find themselves a creative brick builder and amazing storyteller!

Here's some workshop designs you may consider benefiting your team!

How to create trust in the team using the

LEGO® SERIOUS PLAY® method

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Duration:

Half day

Target Participants:

People managers

Team leaders

Senior leaders  

Different studies have found that effective and high-performance teams have one thing in common: high trust. However, this elusive and abstract thing called “trust” is never taught in school or the workplace. Experienced managers “get it”, however, most people were left in the dark and unsure how to create trust, the foundation of a high-performance team. In this workshop, participants will experience how to create trust with the LEGO® SERIOUS PLAY® method, and they will walk away knowing how to create trust in their teams, even without using LEGO bricks.

Workshop Objectives:

  • Build deeper understanding and higher trust between team members

  • Learn the psychology behind the science of trust

  • Know the exact steps to take to build trust in the team, even without LEGO® bricks

Optimize the customer journey using the

LEGO® SERIOUS PLAY® method

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Duration:

Full day

Target Participants:

Project managers and department heads who are in-charge of a product / service

Regardless of the product or service you sell, different departments or individuals in an organization must work together to put the product/service on the customer’s hand. It is difficult to imagine how the “journey” happens. When images and perceptions stay in our heads, we all come up with different interpretations. This is not necessarily a bad thing. But when it comes to the business world, having misaligned perception of the customer journey may lead to misalignment, miscommunication, and lack of engagement and accountability.

This workshop will enable participants to construct the customer journey with LEGO® bricks. When team members are able to see the journey in 3D, tangible objects that they construct, they can engage in deep conversation and generate insights that were not possible otherwise.

Workshop Objectives:

  • Construct the customer journey and identify gaps for improvement

  • Get clarity on how oneself connects to the journey, thereby establishing ownership and accountability

  • Discuss the factors that would make the journey fail and what to do about them

Team Development Workshop

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Duration:

Half or Full day

Target Participants:

Intact teams

Project teams

Front-liners to Sen-

ior leaders

According to Bruce Tuckman’s stages of group development theory, newly formed teams or teams with replacement members will go through a Forming stage, in which team members seek to define goals and roles and responsibilities. When the team moves to the 2nd stage: Storming, conflicts inevitably arise. Team leader must address the conflicts in a constructive way and move the team out of the “storm”. Different stages require different team development techniques. However, most teams choose to take the hands-free or one-size-fits-all approach and let the team form by default without any deliberate effort. When we want to correct the negative aspects of the team culture later, it is often too late. Shaping the team culture should start sooner than later.

This workshop will start with identifying individual members’ identities, then move on to forming team identity and establishing team goals. Participants will examine how they can work together and go beyond a team – to create an interweaving system. LEGO® bricks can make these abstract things called culture and teamwork very visual, tangible and 3D.

Workshop Objectives:

  • Discover individual and team identities

  • Align vision and goals of the team

  • Conduct gap analysis – Bridge the ideal state and the current state

  • Create a team charter and provide guiding principles of how the team functions

Real Time Problem-Solving Workshop

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Duration:

One or two days

Target Participants:

Managers and leaders who need to solve "wicked" problems

Do you have a “wicked” problem to solve at work? For example, you are facing declining sales, planning to introduce a new product line, expanding to a new geographical area, redefining company’s vision and mission, establishing business strategy for next year, etc. These problems are complicated and there’s no “right way” to solve. But LEGO® bricks happen to be the perfect tool to solve wicked problems. When carefully designed and facilitated, the creative problem-solving workshop can present the problem in its holistic form, in a tangible, visual, and 3D fashion. In other words, you are seeing the whole elephant instead of touching only a body part of an elephant. Based on the entirety of the picture, we deep dive into the root cause of the problem and generate creative solutions. That's where the power of the LEGO® SERIOUS PLAY® method comes in – unlocking insight, achieving alignment with others and fostering commitments that follow.

If that’s not enough for you, we will be able to conduct scenario testing for your decision. How bullet-proof is your decision? What if customer’s preferences shift? What if competitors copy the product? What if the economy goes down? With LEGO® SERIOUS PLAY®, we can see, in real time, how these scenarios play out and what can we do about them.

Workshop Objectives:

  • Visualize the full picture of the problem

  • Examine the factors that influence the problem

  • Generate innovative solutions

  • Play with different scenarios and assess the impacts

  • Develop action plans with full alignment and commitment from team members

Contact us for more workshop designs such as:

  • Design Thinking

  • Service/Product Innovation

  • Entrepreneurship Planning

  • Change Management

  • Project Management

  • Team Development

  • Creative Problem Solving

  • Business Strategy Formulation

  • Goal Setting

  • Culture Alignment

  • Customer Experience Management

© 2018-2025 by Ding Maker International Consulting Ltd.

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